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Showing posts with label customer feedback. Show all posts
Showing posts with label customer feedback. Show all posts

Learn more about the NEW BandShoppe.com

We want your Feedback!

At Band Shoppe, we work hard every day to provide our customers with a level of service they have come to expect. Over the past several months, our entire team has been working to implement a new order management system that will provide even more capabilities and give our customers an even better experience. Today, we are happy to announce the release of our new system and newly updated website.


We’ve upgraded the look and functionality of our site to enhance the user experience, making it easier to find information and order products while still being mobile friendly. We will be putting into place better notifications for order receipts and tracking information. We will be releasing new visual “look books” of all our band and guard styles and we will be offering more products than ever before. But it doesn’t end there.


As we move forward in the coming weeks and months, our team will continue to add even more new features that we will be excited to share.


Our newly designed system will be completely replacing our old system. As you are getting to know our new website and processes, we would like to hear your feedback. Take some time to look around and let us know what you think. Since it's new to us too, your feedback is valuable in helping us create the best shopping experience possible.


Thank you for being a customer of Band Shoppe. We appreciate your business and your patience as we go through this monumental change.

Spring Training Contest Winner Recap

VIP Experience

Lori Elkins won our Band Shoppe + DCI Spring Training Contest, and on June 22nd, she and her family had the VIP experience at the DCI Tour Premiere, kicking off Drum Corps International's 45th Season!

Lori and her daughters were given a behind the scenes tour which included checking out the press box, production truck, and getting field-level access before the show began.

Lori and daughters in the press box
Band Shoppe + DCI Contest Winner enjoying their backstage tour with a visit to the press box!
Lori said:
My daughters and I were so excited for our VIP tickets and backstage look at the DCI tour premiere! So cool to see how it all comes together from the live cinema production to the corps preparation. Have been a DCI fan for many years and now have a new appreciation for the work behind the scenes. Thank you so much to Band Shoppe and John Denovi of DCI for a night to remember! We had a blast!


Thanks Lori, for sharing your photos and VIP experience with us, we are so glad that you and your daughters got to experience this together!


#BandShoppeLove Belleville East HS

We love hearing from our customers!


Our friends at Belleville East Lancer Bands from Belleville, Illinois shared these spooky images from their 2016 production "Which Witch" with us! They are wearing marching band uniforms, custom color guard uniforms, and using custom designed mover panels.

This show looks like a lot of fun, well done Belleville East High School!!!

#BandShoppeLove Belleville East HS
photos courtesy of the Belleville East Lancer Band

Band Shoppe is the company who has made all our current band and guard uniforms. The company is about 3 hours away from us in Indiana, so all made in the USA! Thanks for working with us to look great, Band Shoppe. We've had so many great compliments this year!


Thank you so much for sharing your pictures with us, it's always a pleasure working with your group! You all look fantastic!!


We love hearing from our customer! If you would like to have your group featured on the Band Shoppe Blog & Social Media, post your pictures to Facebook, Twitter, or Instagram, tag us and use the hashtag #BandShoppeLove!


#BandShoppeLove Oak Ridge HS Color Guard

We love hearing from our customers!


Congratulations to Oak Ridge High School Color Guard on a fantastic year, winning second place in their class, and the second highest score of the day at their September 24th competition! The guard ended their season with their best run of the year and looked fantastic doing with their Band Shoppe customer uniforms and flags.

#BandShoppeLove Oak Ridge HS Color Guard
photos courtesy of Oak Ridge High School Color Guard

We are LOVING these costumes! Thank you for such wonderful products and service! Working with Will was absolutely fantastic and we can't wait to do it again!


Thank you so much for your kind words and for sharing your experience with us – we look forward to working with you all again in the coming winter guard season!


We love hearing from our customer! If you would like to have your group featured on the Band Shoppe Blog & Social Media, post your pictures to Facebook, Twitter, or Instagram, tag us and use the hashtag #BandShoppeLove!


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